Q: What does the web site migration service consist of? Will my site be safe?
A: The website migration service that we are offering is free (to a certain extent). We will migrate your web site(s) to our top–class cloud hosting platform without you needing to do anything. We know from experience that switching hosting providers can lead to lost information and unwanted network downtime. This is the reason why we will accomplish all that for you for free!We have practiced administrators whose only task is to make certain that your website works exactly as it did on your old hosting platform. The administrators are experts in transferring custom–built web sites, as well as web sites that are based on well–known web applications such as WordPress and Joomla™.
Q: How much time will the website migration procedure take?
A: While we can’t give you an exact time frame, because there are a lot of variables, among them the size of the web files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll give our best to migrate your web site within 48 hours, and in certain cases – within 24 hours (if the content is not very large).
Q: What info will I need to give to your Website Migration Department?
A: We’ll require the login information for your old hosting provider’s Control Panel as well as the web site’s name (domain name).
Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my site?
A: Nope. Your web site will continue to be visible online during the transfer. As soon as everything is done on our end, we’ll tell you so that you can preview it and check for any problems. If everything’s okay, all you will need to do is update your domain’s DNS settings.
Q: Will my current web hosting provider know that I am leaving them?
A: No. We’ll never contact your web hosting provider about anything. They won’t be aware of the website transfer either.
Q: Which web hosting platforms do you support?
A: We support all Linux–based web hosting platforms. Fundamentally, if we can acquire access to your Control Panel, we’ll be able to migrate your web site.The only platforms that we don’t support are closed–source website building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.