Extensive Online Documentation in Shared Hosting
If you’ve purchased your very first shared hosting plan from our company or have transferred your website over to us, you will become accustomed to our services and our in-house developed Hepsia hosting Control Panel in no time thanks to the fact that we have compiled an in-depth knowledge base where you can find all the information that you will ever need – both general info with regards to the service as a whole and more concrete info about the separate features that you can make use of and the complications that you might chance upon. The articles themselves are available in two places. The entire article archive is accessible via the Control Panel’s Help section. You can access articles that are dedicated to the different functions in each and every section of the Control Panel as well. You can find out how to accomplish practically everything, from enabling an .htaccess file to administering a mailing list, and all the articles feature exhaustive guidelines, so you will never get bewildered due to an unclear text. Certainly, if you bump into a more specific obstacle and you’re unable to find anything about it in our knowledge base, you can get in touch with our support staff 24x7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers include a rich online article library where you can find any info that you may need about our hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve compiled it on the basis of the feedback that we have obtained from our clients over the years and, as a result, our articles tackle specific problems that you may chance upon and propose the easiest way to correct them, for instance receiving a 500 Internal Server Error message or not being able to send e-mails from your desktop computer even though you have the correct settings. The articles are available in each single section of the Control Panel and you can access them at any time. They can help you boost your knowledge not only about our platform, but also about the hosting service in general, as they include elaborate guidelines and general info such as what cron jobs or file access permissions are.