Live Chat Support in Shared Hosting
As we acknowledge the fact that many issues are easily resolved if you speak with a live person, we supply a live chat service for all of our potential and current clients. The chat is accessible every single day and our support agents can assist you with a number of questions and issues. If you are not our client yet, you're able to find out more about our shared hosting plans and the web hosting environment in general in order to be certain that your websites will operate efficiently on our servers. In case you already have an account and you've got some questions or you experience any problems with some of our services, you can join us on our live chat and we can supply you with the needed info or assist you to troubleshoot the problem. You'll have to open a trouble ticket for some problems that need longer time or the assistance of a system administrator, still for numerous basic troubles you will get help right away.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we provide is available every single day, even on weekends and holidays. It is the perfect way to find out more details about our semi-dedicated servers if you don't have an account yet or to have some problem resolved in case you're a client and our customer support agents will help you right away no matter what time of the day you join the chat. If you're unsure which plan is better for your web sites, if you need advice whether you should obtain a specific upgrade and how to order it or in case you have problems installing an email account on your PC, you're able to contact us and we will supply you with the required information as soon as possible. Our live chat is available even after our telephone lines go off for the day, therefore if you have an account here, you can rest assured that you'll always find timely assistance with any kind of question or issue that shows up.