A 99.9% Server Uptime
Our shared hosting platform is based on a dependable, top–notch hardware configuration and a strongly tweaked Linux variation. So, irrespective of what your web site is, or how many website visitors you have, or even if there’s a DDoS assault, our web hosting servers will stay up and running and your websites will stay accessible online.
All our shared hosting packages include a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our guarantee remains the same.
A 99.9% Network Uptime
If you wish to provide an enterprise–level web hosting service, you can rarely trust the default network configuration in a datacenter. We’ve set up our very own custom network so as to ensure an extra–fast connection speed with the outside world.
And because of this, regardless of which data centers you opt for: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re unsatisfied with our web hosting services, or if you consider them inadequate, or if you decide that you need to have a Linux VPS servers rather than a cloud hosting account – you will get your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep total control over your domains even if you delete your account with us.
24/7 Technical Support
In case you manage a web hosting company, your technical engineers are very important. This is exactly why we have attentively assembled a very accomplished group of support engineers, each with several years of experience behind his back. With their help, we offer 24x7 support with each of our hosting services.
And not only that, we offer a 1–hour response time guarantee. All technical support inquiries are responded to in under an hour and our average response time is below twenty minutes!