Help Channels
Video Guides
Learn easily the simplest way to change a file or import a database through our array of step–by–step video training.
A F.A.Q. Section
We offer you an intuitive Frequently Answered Questions section where you can find answers to the most regularly asked questions.
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A Ticketing System
Our tech support department is available round the clock to help answer all your concerns. You will be given a response within no more than 60–minute following the ticket application.
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Types of Help and Support
Shared Hosting Help and Support
If you need advice administering your shared hosting account, or need more resources for your sites, just simply let us know and we’ll give you the most efficient resolution.
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VPS Servers Support
In case that you have problems administering your SolusVM administration panel, or with any of the free applications the VPS arrives pre–configured with, let us know.
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Dedicated Servers Support
If you would like qualified guidance from an admin expert or wish to modify the setup of your dedicated server, just inform us.
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Semi-Dedicated Hosting Support
- In case you have any issues with your semi-dedicated server or need assistance with a particular project, don't think twice to call our seasoned staff of customer support engineers. They are on hand 24/6, prepared to help you.
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