Help Channels

  • Video Tutorials

  • Video Guides

  • Learn easily the simplest way to change a file or import a database through our array of step–by–step video training.

  • F.A.Q.

  • A F.A.Q. Section

  • We offer you an intuitive Frequently Answered Questions section where you can find answers to the most regularly asked questions.

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  • Ticketing System

  • A Ticketing System

  • Our tech support department is available round the clock to help answer all your concerns. You will be given a response within no more than 60–minute following the ticket application.

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Types of Help and Support

  • Shared Hosting Support

  • Shared Hosting Help and Support

  • If you need advice administering your shared hosting account, or need more resources for your sites, just simply let us know and we’ll give you the most efficient resolution.

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  • VPS Hosting Support

  • VPS Servers Support

  • In case that you have problems administering your SolusVM administration panel, or with any of the free applications the VPS arrives pre–configured with, let us know.

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  • Dedicated Hosting Support

  • Dedicated Servers Support

  • If you would like qualified guidance from an admin expert or wish to modify the setup of your dedicated server, just inform us.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • In case you have any issues with your semi-dedicated server or need assistance with a particular project, don't think twice to call our seasoned staff of customer support engineers. They are on hand 24/6, prepared to help you.
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