Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You will find nearly all the answers to your questions in the easy–to–navigate Help Center incorporated into GalantHost’s Website Control Panel. It offers a huge repository with commonly asked questions and exhaustive educational articles prepared by our proficient help desk support staff.

  • Top quality support service

  • How–To Video Clips

  • We have compiled a collection of educational video tutorials that detailedly demonstrate how you can resolve a common issue connected to your shared hosting account. You’ll find the instructional videos in the Help Center.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 customer service with a sixty–minute support ticket response guarantee. A team of well–trained technical support engineers will be online for you to respond to all the enquiries that you might possibly have. During non–busy times, an answer will be given within just twenty minutes.