Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing outstanding support promptly is our top priority, so that we backup each shared hosting plan with a 1–hour ticket reaction guarantee. After you supply a ticket or post an email, our customer help and support team will do all they could do to deliver the most satisfactory remedy for your problem and to offer you help promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is delivered by a team of competent experts which are able to react to your request asap. You can easily communicate with the tech support team staff by launching a help and support ticket from your Website Control Panel or by posting us an email. On working days, you may as well contact us on the telephone or use the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • GalantHost has included an extensive know–how base into the Control Panel that will help you get effective step by step guidelines any time. Each part of the Control Panel has its own contextual guide area having a variety of how–to articles. We have also prepared videos to offer you with a far better idea of the simplest way to accomplish any presented task.