1 hour ticket response
Quick support is our major objective and this is the reason why we have a team of accomplished tech support engineers who will be happy to offer a prompt response to any question that you could possibly have. Just submit your customer support ticket from the Website Control Panel and we’ll get back to you within 1 hour at the latest. In fact, we work hard and aim for a twenty–minute helpdesk ticket response time.
An Exceptional Help Desk Service
We’ve got a team of web hosting support technicians who are eager to answer all your queries anytime you require assistance. Most of our help desk staff representatives have many years of experience in the shared hosting industry, which implies that you can constantly rely on prompt and comprehensive answers to your problems.
An Easy–to–Navigate Help Center
In the Website Control Panel you’ll find an intuitive Help Center section where you can get quick suggestions on how to use our hosting services. You can get the answers to your queries in our F.A.Q. library, find more hints in the web hosting account administration articles or check the educational video tutorials.