Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Solution Guarantee

  • Our client help and support staff is on duty 24/7/365 to handle each of your support tickets. Every ticket you send to us will be answered within less than 1 hour. If your case calls for help from an administrator, we will send the ticket to the person in charge and will notify you that the problem is under control.

  • Top quality support service
  • Top–class Tech Help And Support Service

  • We will be on–line for you 24x7x365 to provide assistance and tech support and also to assist you with any issue that you could have whilst supervising your virtual server. We can easily support you with all installed in advance packages, such as your Operating System, server administration panel (depending on the VPS type) and the Website Control Panel made completely by our company.

  • Intuitive help center
  • A Descriptive Help Section

  • A thorough and frequently updated knowledge base is integrated into our in–house built Website Control Panel. It offers quick tips about how to perform all of the regular web site management duties. The Help section offers exhaustive how–to articles and step by step video lessons. You can reach the Help zone by clicking the Help or Video buttons in the upper right corner of each Control Panel section.